Policies

Shipping Policy: We strive to ship your merchandise within 24 to 48 hours after we receive your cleared payment. Often your merchandise will be shipped the same day we receive your cleared payment. If you need an item quickly, we can expedite your shipment for an additional cost. Please contact us if you need a shipment expedited and we can give you the cost. You will also receive an email with the shipping information. All personal checks are held for seven (7) business days before your merchandise is shipped. We also do not ship COD. Your merchandise will be shipped via USPS or UPS unless you prefer a different carrier.

Sales Tax: We do not charge sales tax on orders shipped out of the State of Tennessee. If applicable, sales tax will be added to your order during checkout.

Return Policy: We accept returns for defective merchandise for fourteen (14) days. Please contact us if you are unsatisfied with your order for any reason. Our goal is to make sure you are pleased with your purchase.

Contact: We value your feedback. Please contact us at support@prattscutlery.com with any questions or comments.

Legal Policy: By purchasing an item you certify that you are at least eighteen years (18) of age and are in compliance with all local, state, federal, and international laws pertaining to your possession, and the shipping of this product to your location. The seller in no way accepts responsibility for, nor assumes any liability in the use of this item. For International purchases you must ensure that you are in compliance with your countries laws with regards to purchasing and owning this item. You are also responsible for understand the Custom Laws in your country and by purchasing this item you are in compliance with all of your laws. By bidding or purchasing this item you are stating that you are 18 years of age or older and you are in full compliance with your local, state, federal and international laws. We will not sale to minors.

Privacy Policy: Our checkout system is VeriSign Approved which means all of your information is encrypted. The only information we keep is your email address in order to email you newsletters, updates, and discount coupons. Our store has also been awarded the Norton Safe Web Secured Seal. No personal information will be shared with any person or company outside of Pratt's Collectible Cutlery.

Thank you very much for your business. We will do our best to make sure you are a long term satisfied customer.

Pratt's Collectible Cutlery

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